Frequently Asked Questions

Definitely yes! You can call/message/whatsapp us on our contact number or email us and we’ll be glad to assist you. 

Do drop us an email with the product code and color option and we will let you know as soon as it’s available again. 

We do not guarantee that the golden/silver polish of the artificial (metal alloys based) jewelries will last forever. However with proper care, handling and storage you can make the polish last longer. Please read our Jewelry Care tips. 

As long as your area has a pin code; we can definitely deliver to you. So relax and shop to your heart's content and leave the delivery to us. 

 Yes we do. 

We dispatch within 4 working days of receiving your order and it gets delivered within 3 working days after dispatch. So you should receive your product between 4 – 7 business days.  

Yes, we do. Drop us a message or email mentioning the products and your country and we will get back to you with the best possible shipping rates. 

Do not worry. Although we pack each product very carefully, it is possible that it may get damaged in transit. Get in touch with us; and we will do our best to repair/replace the item or refund your money. Please read our Returns and Refund policy for the detailed process. 

 Sterling Silver is an alloy of silver containing 92.5% silver and 7.5% of other metals, usually copper.

Fine silver, e.g. 99.9% pure silver is too soft for producing functional objects; therefore the silver is usually alloyed with copper to give it strength.

Here’s a simple, safe and effective home remedy for cleaning your precious silver jewelry. Line the bottom of a bowl with aluminium foil. Place half a teaspoon of baking soda and equal amount of salt in the bowl. Add hot water to the bowl. Stir. Place your silver jewellery in the water. Make sure it is submerged completely and is in contact with the aluminium foil. Wait for 10 mins. You will see flakes of black tarnish coming off the silver jewellery. Wash it with plain water and wipe it dry. And it’s good as new!